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Information about Safeguarding

What is abuse or neglect?

Abuse or neglect is never acceptable from anyone. People who have care and support needs must be able to trust and depend on the people who support them. Some abuse is a criminal offence and should be reported to the police as soon as possible.

If you are concerned that you or another adult is being neglected, harmed, or abused in any way, please do not ignore it. Any suspicion of abuse or neglect should be reported.

Hampshire - Report a safeguarding concern to Hampshire County Council 

Southampton - Report a safeguarding concern to Southampton City Council 

Abuse can happen anywhere and can be carried out by anyone. This could be family, friends, neighbours, paid staff, carers or volunteers. It could also be other service users, tenants or strangers. Abuse may be a single act or repeated.   If you think you are being abused, you should tell someone immediately. This could be a trusted friend, your doctor, the police.  

What is abuse - information from Hampshire Safeguarding Adults Board.

To report a safeguarding concern

Always contact 999 in an emergency or if there immediate risk of harm.

Hampshire Adults' Health and Care (Hampshire County Council) 0300 555 1386 or out of hours 0300 555 1373

Southampton Adult Social Care (Southampton City Council) 023 8083 3003 or out of hours 023 8023 3344

If you have concerns about a child in Hampshire 0300 555 1384 or out of hours 0300 555 1373

If you have concerns about a child in Southampton 023 8083 3004 

Police: 101 or in an emergency 999

For Deaf Access Text 999 or Emergency Minicom Text Relay on 18000.

What will happen if you report a concern?

If you report concerns because you suspect you or an adult with care and support needs is being abused or neglected, you will be listened to and taken seriously. Trained staff will work with you or the adult to stop the abuse or neglect and agree next steps, including protective measures to prevent future harm.